American Family Care Billing Contact Number and Email Address

I have called about an office visit in June that was submitted to Medicare and Blue Cross; neither have paid. I called Medicare and was told the claim was not filled out properly. This was about two weeks ago and when I checked the Medicare. Gov web site it still shows nothing paid. They told me to tell your rep. That the form was not filled out properly so I need someone to call them to find out what was needed. The last time that I called your offices I was on hold for approximately 45 minutes then someone picked up the phone and hung up on me. I called back and had to wait for almost 30 minutes before getting a person. I would like to have this problem resolved so you can get your money from Medicare and from Blue Cross as Blue Cross said that they do not pay until after Medicare pays.